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IMPORTANT LEGAL NOTICE
This page tells you the terms and conditions on which we provide our services (“Website
Terms”). Please read these Website Terms carefully before ordering any products
from our Website. You should understand that by ordering products via the Website,
you agree to be bound by these Website Terms.
Please click on the button marked “I Accept” at the end of these Website Terms if
you accept them. Please understand that if you refuse to accept these Website Terms,
you will not be able to order any products from our Website.
1. INTRODUCTION AND OUR ROLE
1.1 JUST-EAT Canada Inc. is a company registered in Ontario, Canada with registered
company number 002206170, whose registered office is at 379 Adelaide Street West,
Toronto, Ontario, M5V 1S5.
1.2 JUST-EAT Canada provides a way for you to communicate your orders to delivery
restaurants (“Delivery Restaurants”) displayed on http://just-eat.ca (the “Website”),
(the “Services”).Please see paragraph 10.2 below for a description of the legal
relationship between you, JUST-EAT and the Delivery Restaurants.
1.3 If your order is taking longer than expected or you have any other problems
with your order you can contact our customer care team by clicking on the “Need
help?” box and filling in the required fields or by contacting our customer care
team by telephone on the number shown on this Website. One of our customer care
advisers will contact the Delivery Restaurant in order to follow up on your order.
1.4 Customer care is extremely important to JUST-EAT, therefore, in the event that
you are dissatisfied with the quality of food ordered through this website, subject
to paragraph 3.3 below, JUST-EAT will assist you, where possible, in seeking a refund
from the restaurant to a maximum amount equivalent to the value of the original
order. An important part of our quality control process is that consumers provide
ratings and feedback on the website to reflect their experiences with restaurants.
Please note that any complaint must be lodged with our customer care team using
the method described above within 48 hours of placing the order.
1.5 You may access some areas of the Website without making a JUST-EAT order, and
registering your details with us. Most areas of the Website are open to everyone.
1.6 These Website Terms are a binding agreement between you, as user of the JUST-EAT
Services and the Website, (referred to herein as “you”) and JUST-EAT. By accessing
any part of the Website, you acknowledge and agree that you accept these Website
Terms. If you do not accept these Website Terms, you must leave the Website immediately.
1.7 JUST-EAT may revise these Website Terms at any time. You should check the Website
regularly to review the current Website Terms, because they are binding on you.
1.8 You are responsible for making all arrangements necessary for you to have access
to the Website. You are also responsible for ensuring that all persons who access
the Website through your Internet connection are aware of these Website Terms and
that they comply with them.
2. HOW TO MAKE AN ORDER AND HOW IT IS PROCESSED
2.1 Once you have selected your order from the menu of your chosen Delivery Restaurants
you will be given the opportunity to submit your order by clicking on the “proceed”
button. Please note it is important that you check the information that you enter
and correct any errors before clicking on the “proceed” button since once you click
on this button, input errors cannot be corrected.
2.2 If at any time prior to you clicking on the “proceed” button, you decide that
you do not wish to proceed with your order, you should close the application window.
2.3 On receipt of your payment, JUST-EAT will begin processing your order and we
will send you notification by email that payment has been received and that your
order is being processed.
2.4 In the event that a payment you make is not authorised, you will be returned
to the previous page on the Website and we shall not be obliged to provide the Services
2.5 Please note that once you have made your order and your payment has been authorised
you will not be able to cancel your order nor will you be entitled to a refund,
unless otherwise specified herein.
2.6 Please note that from time to time there may be delays with processing payments
and transactions, on occasion this can take up to sixty (60) days to be deducted
from your bank account.
3. PRICE AND PAYMENT
3.1 Prices will be as quoted on the Website. These prices will have applicable taxes
applied at checkout but may exclude delivery costs, which will be added to the total
amount due (if you opt for delivery instead of collection), where applicable.
3.2 This Website contains a large number of menus and it is always possible that
some of the menus may be incorrectly priced. If the correct price for an order is
higher than the price stated on the Website JUST-EAT will normally contact you before
the order in question is dispatched. JUST-EAT is under no obligation to ensure that
the order is provided to you at the incorrect lower price or to compensate you in
respect of incorrect pricing.
3.3 In the event that you have a complaint about the quality of food or service
provided by the restaurants on this Website then any compensation should be sought
directly from the restaurant. JUST-EAT is not able to provide refunds on behalf
of the restaurants and is not liable for any such refunds sought. All complaints
must be lodged initially with the restaurant and, where appropriate, the restaurant’s
own complaint procedures followed before JUST-EAT is able to respond to a complaint.
3.4 Payment for all orders must be by credit or debit card as stated on the Website.
3.5 A discount may apply to your order if you use a promotional code recognised
by the Website and endorsed by JUST-EAT.
3.6 Please note that from time to time there may be delays with processing payments
and transactions, on occasion this can take up to sixty (60) days to be deducted
from your bank account or credit card.
4.1 Unless otherwise stated, the copyright and other intellectual property rights
in the Website and in any and all material published on it (including without limitation
photographs and graphical images) (collectively, the “Website Materials”) are owned
by JUST-EAT or JUST-EAT’s Delivery Restaurants or other licensors. The Website Materials
are protected by copyright laws, trade-mark laws, other intellectual property laws
and treaties, both in Canada and world-wide, and all rights therein are reserved.
For the purposes of these Website Terms, any use of the Website Materials other
than in accordance with this Section 4 is prohibited.
4.2 You are only permitted to print and download extracts from this Website for
your own personal use in association with the Services, and on the following basis:
4.2.1 You shall not modify the digital or paper copies of the Website Materials
that you print off and/or download in accordance with paragraph 4.1 and you must
not use any pictures, photographs or any other graphics, video or audio sequences
separately from any accompanying text.
4.2.2 You shall ensure that the status of JUST-EAT and/or the applicable Delivery
Restaurants as the authors of the Website Materials is always acknowledged.
4.3 Except as stated in paragraph 4.2, you shall not copy, reproduce, modify, republish,
distribute, transmit, display, frame, download or sell the Website or the Website
Materials in any form or by any means, in whole or in part, without JUST-EAT’s prior
4.4 You shall not use the Website or the Website Materials for commercial purposes
without obtaining a specific licence from JUST-EAT to do so.
4.5 Except as stated in paragraph 4.2, no part of this Website may be reproduced
or stored in or on any other website or included in any public or private electronic
retrieval system or service without JUST-EAT’s prior written permission.
4.6 Any rights not expressly granted in these Website Terms are reserved.
5. SERVICE ACCESS
5.1 While JUST-EAT tries to ensure the Website is normally available twenty four
(24) hours a day, JUST-EAT shall not be liable if the Website is unavailable at
any time or for any period.
5.2 Access to the Website may be suspended temporarily and without notice.
5.3 Unfortunately, the transmission of information via the Internet is not completely
secure. Although JUST-EAT will take steps to protect your personal information and
other information you transmit to us, JUST-EAT cannot guarantee the security of
the data transmitted to the Website and any and all transmission of information
is at your own risk.
6. VISITOR MATERIAL AND CONDUCT
6.1 Other than personally identifiable information, which is governed by the JUST-EAT
or post to the Website (the “Submissions”) will be considered non-confidential and
non-proprietary. JUST-EAT will have no obligations with respect to the Submissions.
By posting Submissions to the Website, you warrant and represent that you own or
otherwise have all necessary intellectual property and moral rights in and to the
Submissions including, without limitation, all the rights necessary for you to provide,
post, upload, input or submit the Submissions to the Website. Furthermore, you hereby
grant to JUST-EAT a non-exclusive, royalty-free, perpetual, irrevocable, transferable
license to use, refrain from using, remove, reproduce, modify, edit, copy, adapt,
publish, translate, create derivative works from, distribute, transmit, perform,
display and otherwise use the Submissions, in whole or in part, worldwide in all
manner and media whether now known or later developed. If requested, you shall provide
waivers in favor of JUST-EAT with respect to any and all moral rights in the Submissions
held by any individuals who may be authors of such Submissions. JUST-EAT and anyone
we designate will be free to copy, disclose, distribute, incorporate and otherwise
use the Submissions and all data, images, sounds, text and other things embodied
in it for any and all commercial or non-commercial purposes.
6.2 You are prohibited from posting, uploading or transmitting to or from this Website
any Submissions or other material that:
6.2.1 breach any applicable local, national or international law;
6.2.2 are unlawful or fraudulent;
6.2.3 amount to unauthorised advertising;
6.2.4 contain viruses or any other harmful programs;
6.2.5 contain any defamatory, obscene or offensive material;
6.2.6 promote violence or discrimination;
6.2.7 infringe the intellectual property rights of another person;
6.2.8 breach any legal duty owed to a third party (such as the creation of works
for hire or a duty of confidence);
6.2.9 promote illegal activity or invade another’s privacy;
6.2.10 give the impression that they originate from us; or
6.2.11 could be used to impersonate another person or to misrepresent your affiliation
with another person.
6.3 You may not misuse the Website (including by hacking).
6.4 The prohibited acts listed in paragraph 6.2 above are non-exhaustive. JUST-EAT
in its sole discretion, reserves the right to review, edit and/or remove any Submissions.
Notwithstanding the foregoing, you hereby agree to defend, indemnify and hold harmless
JUST-EAT and its licensors and their respective affiliates and each of their directors,
officers, agents, contractors, partners, representatives and employees, from and
against any loss, liability, threatened or actual claim, demand, damages, costs
and expenses, including reasonable legal fees, arising out of or in connection with
your Submissions, and/or your breach any of the restrictions in paragraph 6.2.
6.5 JUST-EAT will fully co-operate with any law enforcement authorities or court
order requesting or directing us to disclose the identity or location of anyone
posting any material in breach of these Website Terms.
7. LINKS TO AND FROM OTHER WEBSITES
7.1 Links to third party websites, including websites of our Delivery Restaurants,
(the “Third Party Sites”) on the Website are provided solely for your convenience.
If you use these links to Third Party Sites, you will leave this Website. JUST-EAT
has not reviewed all of these Third Party Sites and does not control (and is not
responsible for these Third Party Sites or their content or availability). JUST-EAT
does not endorse or make any representation about the Third Party Sites, the material
on them, and is not responsible for any results that arise from using the Third
Party Sites. If you decide to access any of the Third Party Sites, you do so entirely
at your own risk.
7.2 You may link to the Website homepage from a website owned by you, provided that
you do so in a fair and legal way which does not damage JUST-EAT’s reputation or
take advantage of it. JUST-EAT is not required to compensate you in any way for
linking to the Website.
7.3 You must not establish a link to the Website from a website that is not owned
by you or in a way that suggests a form of association with or endorsement by JUST-EAT
where none exists.
7.4 The website from which you link to the Website must comply with the content
standards set out in these Website Terms.
7.5 JUST-EAT has the right to withdraw the linking permission at any time and for
any reason, in its sole discretion.
8.1 While JUST-EAT tries to ensure that information on the Website is correct and
current, we do not promise it is always accurate, current or complete. JUST-EAT
may make changes to the material on the Website, or to the Services and prices described
in it, at any time without notice. The material on this Website may be out of date,
and JUST-EAT makes no commitment to update that material. In particular, we do not
guarantee that the information provided by the Delivery Restaurants and displayed
on the Website such as the menus, pricing and estimated times for deliveries and
collections is correct or up to date.
8.2 JUST-EAT provides you with access to the Website and the Services on an “as
is” and “as available” basis only, and, to the maximum extent permitted by law,
we exclude all representations, warranties, conditions and other terms (including
any conditions implied by law which but for these Website Terms might apply in relation
to the Website and the Services).
8.3 JUST-EAT does not warrant that the Website or any Website content will be uninterrupted
or error-free, that defects will be corrected or that the Website or the web server
hosting the Website will be free of viruses or other harmful components.
8.4 You are responsible for the security of your password that you used to register
with the Website. Unless JUST-EAT negligently discloses your password to a third
party, JUST-EAT will not be liable for any unauthorised transaction entered into
using your name and password.
8.5 PLEASE NOTE: Whilst JUST-EAT goes to great effort to provide
accurate information, item names, descriptions, prices, heat and allergenic warnings
on this website, the menus are ultimately provided by the restaurants. If you are
in doubt about allergy warnings or contents of a dish, it is best to confirm with
the restaurant directly prior to ordering.
9.1 JUST-EAT may terminate or suspend (at our absolute discretion) your right to
use the Website and your use of the Services immediately by notifying you in writing
(including by email) if:
9.1.1 JUST-EAT reasonably believes you have posted Submissions in breach of Section
6 (Visitor Material and Conduct);
9.1.2 JUST -EAT reasonably believes that you have breached paragraphs 7.2, 7.3 or
7.4 (Links to and from other websites); or
9.1.3 You breach any of these Website Terms.
9.2 Upon termination or suspension of your right to use the Website, you must immediately
destroy any downloaded or printed extracts from the Website.
10. LIABILITY AND INDEMNITY
10.1 JUST-EAT, and any of our affiliated companies and the officers, directors,
employees, shareholders or agents of any of them, shall not be liable or responsible
for any amount or kind of loss or damage that may result to you or a third party
(including but not limited to any direct, indirect, punitive or consequential loss
or damages, or any loss of income, profits, goodwill, data, contracts, or loss or
damages arising from or connected in any way to business interruption, loss of opportunity,
loss of anticipated savings, wasted management or office time and whether in tort
(including negligence), contract or otherwise, even if foreseeable or if JUST-EAT
is expressly advised of the possibility of such damage) in connection with the Services,
the Website or in connection with the use, inability to use or the results of use
of the Website, any Third Party Sites or the material on such Third Part Sites.
10.2 JUST-EAT takes full responsibility for the content of the Website and for the
communication of orders to the Delivery Restaurants as set out in these Website
Terms. JUST -EAT’s customer care team will, subject to your compliance with these
Website Terms and cooperation, use all reasonable efforts to resolve any problems
or concerns arising from the submission of your orders to Delivery Restaurants via
the Website including the processing of all credit or debit card refunds and chargebacks
where appropriate. However, please note that the legal contract for the supply and
purchase of food and beverages is between you and the Delivery Restaurants that
you place your order with and not with JUST-EAT. Any warranties or undertakings
with respect to food and beverage quality or delivery times shall be provided to
you directly by the applicable Delivery Restaurants. JUST-EAT cannot give any undertaking
that the food and beverages ordered from Delivery Restaurants through the Website
will be of satisfactory quality and any such warranties are disclaimed by JUST-EAT.
Neither can JUST-EAT give an undertaking that the estimated delivery and collection
times stated on the Website are accurate. These disclaimers do not affect your statutory
rights against the Delivery Restaurants.
10.3 Nothing in these Website Terms excludes or limits our liability for death or
personal injury arising from JUST-EAT's negligence, nor JUST-EAT's liability for
fraudulent misrepresentation, nor any other liability which cannot be excluded or
limited under applicable law. Nothing in the Website Terms affects your statutory
10.4 With the exception of any liability referred to in paragraph 10.3 above, JUST-EAT’s
total liability to you in relation to your use of the Website and the Services that
we provide including (but not limited) to liability for breach of these Website
Terms and tort (including but not limited to negligence) is limited to an amount
equivalent to twice the value of your order or CDN $100.00, whichever is the lower.
10.5 If your use of material on the Website results in the need for servicing, repair
or correction of equipment, software or data, you shall assume all associated costs.
10.6 You agree to defend, indemnify and hold harmless JUST-EAT, its licensors and
their respective affiliates, and each of their directors, officers, agents, contractors,
partners, representatives and employees, from and against any loss, liability, threatened
or actual claim, demand, damages, costs and expenses, including reasonable legal
fees, arising out of or in connection with your breach of these Website Terms or
your violation of any law or the rights of any third party with respect to the Website
or the Services. JUST-EAT reserves the right, at its own expense, to assume the
exclusive defence and control of any matter otherwise subject toindemnification
by you hereunder, and you shall cooperate as fully as reasonably required by JUST-EAT.
11.GOVERNING LAW AND JURISDICTION
These Website Terms shall be governed by and construed in accordance with the laws
of the Province of Ontario and the federal laws of Canada applicable therein. Disputes
arising in connection with these Website Terms (including non-contractual disputes)
shall be subject to the exclusive jurisdiction of the courts of Ontario.
12. ADDITIONAL TERMS
12.1 We are committed to protecting your privacy and security. All personal information
Terms and is available.
12.2 If any provision or part of a provision of these Website Terms is found by
any court or authority of competent jurisdiction to be unlawful, otherwise invalid
or unenforceable, such provisions or part provisions will be struck out of these
Website Terms and the remainder of these Website Terms will continue to apply.
12.3 Any failure or delay by you or us in enforcing (in whole or in part) any provision
of these Website Terms will not be interpreted as a waiver of your or our rights
12.4 You may not transfer any of your rights or obligations under these Website
Terms without our prior written consent. We may transfer any of our rights or obligations
under these Website Terms without your prior written consent to any business that
we enter into a joint venture with, purchase or are sold to.
12.5 The headings in these Website Terms are included for convenience only and shall
not affect their interpretation.
13. YOUR STATUS
13.1 By placing an order through our Website, you warrant that:
(a) You are legally capable of entering into binding contracts; and
(b) You are at least 18 years old.
14. WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send to
you should be in writing. When using the Website, you accept that communication
with us will be mainly electronic. We will contact you by email or provide you with
information by posting notices on our website. For contractual purposes, you agree
to this electronic means of communication and you acknowledge that all contracts,
notices, information and other communications that we provide to you electronically
comply with any legal requirement that such communications be in writing. This condition
does not affect your statutory rights.
15 EVENTS OUTSIDE OUR CONTROL
15.1 We will not be liable or responsible for any failure to perform, or delay in
performance of, any of our obligations under a contract that is caused by events
outside our reasonable control (Force Majeure Event).
15.2 A Force Majeure Event includes any act, event, non-happening, omission or accident
beyond our reasonable control and includes in particular (without limitation) the
(a) strikes, lock-outs or other industrial action;
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack,
war (whether declared or not) or threat or preparation for war;
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural
(d) impossibility of the use of railways, shipping, aircraft, motor transport or
other means of public or private transport;
(e) impossibility of the use of public or private telecommunications networks; and
(f) the acts, decrees, legislation, regulations or restrictions of any government.
15.3 Our performance under any contract is deemed to be suspended for the period
that the Force Majeure Event continues, and we will have an extension of time for
performance for the duration of that period. We will use our reasonable endeavours
to bring the Force Majeure Event to a close or to find a solution by which our obligations
under the contract may be performed despite the Force Majeure Event.
If any of these terms and conditions are determined by any competent authority to
be invalid, unlawful or unenforceable to any extent, such term, condition or provision
will to that extent be severed from the remaining terms, conditions and provisions
which will continue to be valid to the fullest extent permitted by law.
17. ENTIRE AGREEMENT
These terms and conditions and any document expressly referred to in them constitute
the whole agreement between us and supersede all previous discussions, correspondence,
negotiations, previous arrangement, understanding or agreement between us relating
to the subject matter of any contract.
JUST-EAT VOUCHER TERMS & CONDITIONS
1. Vouchers are not transferable or exchangeable for cash.
2. Vouchers can be redeemed against online orders only that are paid by credit/debit
3. Please note that change is not given should your order value be less than the
face value of the voucher.
4. Limited to one voucher per transaction, you can use your vouchers to claim money
off the basket total of your order at the checkout.
5. In the event of 2,000 redemptions made per voucher code, the voucher will automatically
expire regardless of the expiry date.
6. Just-Eat reserve the right, at any time and in its sole discretion, to add additional
terms and conditions in relation to the voucher code.
7. All of Just Eat’s standard terms & conditions apply to any purchase made
using a voucher.
Revised 18 April 2011
Just Eat Canada Inc. (“Just-Eat”, “we” or “us”) is committed to protecting the privacy
of all visitors to http://just-eat.ca (the “Website”). Please read the following
Personal Information (defined below) that you provide us with. As an organization
engaged in commercial activities, Just-Eat is committed to complying with the Personal
Information Protection and Electronic Documents Act Canada, and with other Canadian
privacy laws applicable to our operations.
By visiting and/or ordering services on the Website, you acknowledge and agree that
use and disclosure of your Personal Information under the terms of this Privacy
Policy. In most cases, we will ask you to provide explicit consent if we collect,
use or disclose your Personal Information, however sometimes your consent may be
implied through your conduct with us.
1. INFORMATION THAT WE COLLECT FROM YOU
When you visit the Website or make a Just-Eat order through the Website, you may
be asked to provide information about yourself including your name, contact details,
credit or debit card information and/or other personally identifiable information
(the “Personal Information”). Personal Information does not include business information
such as a business address, business title, professional designation(s) or business
telephone number. We may also collect information about your usage of the Website
and Personal Information from the messages you post to the Website and the e-mails
or letters you send to us. Collection of Personal Information will be limited to
that which is necessary for the purposes for which it was provided and/or as provided
2. USE OF YOUR PERSONAL INFORMATION
2.1 Your Personal Information will enable us to provide you with access to the relevant
parts of the Website, and to supply the services you have requested. It will also
enable us to bill you and to contact you when necessary concerning our services.
We will also use and analyse the Personal Information we collect so that we can
administer, support, improve and develop our business and for any other statistical
or analytical purposes.
2.2 We may use your Personal Information to contact you for your views on our services,
and to notify you occasionally about important changes or developments to the Website
or our services. If you have consented, we may use your Personal Information to
let you know about our other products and services that may be of interest to you
including services that may be the subject of direct marketing, and we may contact
you by telephone, SMS as well as by e-mail.
2.3 Where you have indicated accordingly, , you agree that we may also share Personal
Information with third parties (including those in the food, drink, leisure, marketing
and advertising sectors) which may use your Personal Information in order to let
you know about goods and services which may be of interest to you (by [post], telephone,
mobile messaging (e.g. SMS, MMS etc) and/or e-mail) and to help us analyse the information
we collect so that we can administer, support, improve and develop our business
and services to you.
2.4 If you do not want us to use your data in this way or you change your mind about
being contacted in the future, please let us know by using the contact details set
out in section 8 below and/or amending your profile accordingly.
2.5 Please note that by submitting comments and feedback regarding the Website and
the services you consent to us including such comments and feedback on the Website
and in any marketing or advertising materials. We will only identify you for this
purpose by your first name and the city in which you reside.
our web site. We try to link only with web sites that share our values, however,
information collection practices. We are not responsible for the content or information
collection policies of such web sites.
3. DISCLOSURE OF YOUR PERSONAL INFORMATION
3.1 The Personal Information you provide to us will be held on our servers in Denmark
or at a destination outside of Canada. In addition, your Personal Information may
be accessed by or given to our staff working outside of Canada and/or to third parties
including companies within the Just-Eat group of companies (which means our subsidiaries,
our ultimate holding company and its subsidiaries) who act for us for the purposes
time. For example, we may send Personal Information outside of Denmark for processing
and storage by other companies within the Jut-Eat group of companies or by their
3.2 While your Personal Information is out of Canada, it is subject to the laws
of the country in which it is held, and may be subject to disclosure to the governments,
courts or law enforcement or regulatory agencies of such other country, pursuant
to the laws of such country. Certain countries outside the European Economic Area
do not always have strong data protection laws. However, we will always take steps
to ensure that your information is treated in accordance with this policy.
3.3 Some third parties process information on our behalf, such as processing credit
card payments and providing support services for us. In addition, we may need to
provide your Personal Information to any delivery restaurants (“Delivery Restaurants”)
that you have placed your order with. By submitting your Personal Information, you
agree to this transfer, storing or processing. Just-Eat will take all steps reasonably
necessary to ensure that your data is treated securely and in accordance with this
3.4 If you have consented we may allow carefully selected third parties, including
marketing and advertising companies, our affiliates and associates, to contact you
occasionally about other services that may be of interest to you. They may contact
you by telephone, SMS as well as by e-mail. If you change your mind about being
contacted by these companies in the future, please let us know by using the contact
details set out in section 8 below and/or by amending your profile accordingly.
3.5 If our business enters into a joint venture with, purchases or is sold to or
merged with another business entity, your Personal Information may be disclosed
or transferred to the target company, our new business partners or owners or their
3.6 We may use the Personal Information that you provide to us if we are under a
duty to disclose or share your Personal Information in order to comply with (and/or
where we believe we are under a duty to comply with) any applicable legal obligation;
or in order to enforce our Website Terms and any other agreement we have with you.
This includes exchanging Personal Information with other companies and other organisations
for the purposes of fraud protection and prevention.
3.7 We will always take steps to ensure that your Personal Information is used by
Cookies are small amounts of information which we store on your computer. Unless
you have told us you object, our system will issue cookies to your computer when
you use the Website (whether you are a registered or non-registered user). Cookies
make it easier for you to log on to and use the Website during future visits. They
also allow us to monitor website traffic and to personalise the content of the Website
for you. You may refuse to accept cookies by activating the setting on your browser
which allows you to refuse the setting of cookies. However, if you do that, you
may not be able to use some features on the Website. Unless you have adjusted your
which we have no control.
Please remember, cookies do not contain confidential information such as your Personal
Information. We do not exchange cookies with any third party websites or external
Your browser also generates other information, including which language the site
is displayed in, and your IP address. An IP address is a set of numbers which is
assigned to your computer during a browsing session whenever you log on to the Internet
via your internet service provider or your network (if you access the Internet from,
for example, a computer at work). Your IP address is automatically logged by our
servers and used to collect traffic data about visitors to our websites. We do not
use your IP address to identify you personally.
We only keep cookies for the duration of your visit to our website, except where
you save your login name as referred to above.
5. SECURITY AND DATA RETENTION
5.1 We take steps to protect your Personal Information from unauthorised access
and against unlawful processing, accidental loss, destruction and damage. The only
personnel who are granted access to your Personal Information are those with a business
‘need-to-know’ or whose duties reasonably require such information.
5.2 We will keep your Personal Information for as long as necessary to fulfill the
purposes for which that Personal Information was collected, and as permitted or
required by law.
5.3 Where you have chosen a password which allows you to access certain parts of
the Website, you are responsible for keeping this password confidential. We advise
you not to share your password with anyone.
5.4 Unfortunately, the transmission of information via the Internet is not completely
secure. Although we will take steps to protect your Personal Information, we cannot
guarantee the security of your Personal Information or other data transmitted to
the Website, and any transmission is at your own risk. Once we have received your
Personal Information, we will use strict procedures and security features to try
to prevent unauthorised access. Please also note that the Website contains links
is not responsible for the collection, use or disclosure of Personal Information
by such third party websites.
6. ACCESSING AND UPDATING
You have the right to see the Personal Information we hold about you and to ask
us to make any changes to ensure that it is accurate and up to date. We will attempt
to respond to your written request not later than thirty (30) days after receiving
it. We will advise you in writing if we cannot meet your requests within this time
limit. You have the right to make a complaint to the federal Privacy Commissioner
in respect of this time limit.
If you wish to do this, please contact us using the contact details set out in section
8 below. We will charge you a fee to meet our administrative costs in providing
this information to you.
Please note that we may request that you provide sufficient identification before
we provide you with the Personal Information that we hold. Any such identifying
information shall be used only for this purpose.
This Privacy Statement is current as of the “last revised” date which appears at
the top of this page. We will treat Personal Information in a manner consistent
with the Privacy Statement under which it was collected and with related policies
and procedures, unless we have your consent to treat it differently.
through e-mail notification.
All comments, queries and requests relating to our use of your Personal Information
are welcomed and should be addressed to firstname.lastname@example.org.